OUR SERVICES

secret treasures santorini

Interested in our consulting services?

We collaborate with investors and hotel operators to curate an immersive experience for their guests, encompassing a multi-faceted customer journey.

Our aim is to redefine the role of art in the realm of hospitality, expanding beyond traditional boundaries to encompass diverse expressions including architecture, design, photography, culinary arts, poetry, music, visual arts, sculpture, well-being, and inner balance.Through this holistic approach, we enable hoteliers to connect with like-minded individuals who appreciate aesthetic pursuits.

 

Our services cater to a wide range of hoteliers, from boutique establishments to international hotel groups, guiding them in crafting their distinctive concepts and offerings. We assist in defining a unique vision and strategic direction that sets them apart in the competitive landscape of the hospitality industry.

 

 

Throughout this journey, we craft detailed strategies for integrating hotel operations to realize this vision. To ensure a successful entry into a competitive market, we provide insights and expertise on effective hotel positioning.

 

Our consulting services are tailored to individual circumstances, accommodating the unique needs of each situation.

 

Collaborating with hoteliers and hospitality groups globally, we assist establishments at varying stages of development, from inception to operational maturity.

In our consulting engagements, we comprehensively address all aspects of the hotel experience, aiming to create a harmonious atmosphere that promotes guests’ overall well-being.

secret treasures
secret treasures

In our consulting approach, we deliver the following client-centric services:

  • Strategic advice to clarify and fortify the project's underlying vision
  • Incorporating the Secret Treasures Excellence Standards throughout the guest experience journey
  • Providing staff training and HR support through personalized educational modules designed to enhance each individual's comprehension of the responsibilities associated with delivering top-tier hospitality services
  • Offering mentorship and direction to coordinate workshops, seminars, and symposiums incorporating art, culture, literature, language, as well as tours and activities that contribute to local communities' well-being by fostering an understanding of their culture and heritage.

We offer support considering the different stages of development and cover the following:

  • New developments
  • New Secret Hotels members seeking direction on positioning themselves as frontrunners in the hospitality industry, emphasizing aesthetics and culture throughout the guest experience
  • Current Secret Treasures Hotel Members eager to expand their approach
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